Samsung smart switch is not installed. Samsung smart switch for computer: what is it? What to do if the device is not recognized
If you have a branded smartphone or tablet from Samsung and a personal computer, and also the need to quickly transfer data, files and contacts from one mentioned device to another, then you should download the Smart Switch Samsung program for Windows 10. This useful application is an indispensable assistant in the following cases:
- Updating the installed firmware of the gadget;
- Transfer any data from a mobile device to a computer.
Many users who decide to install the software note its simplicity and intuitiveness, which together ensure comfortable work.
For the convenience of users, the exchange of messages, contacts, images and other data can be carried out in two ways:
- Connecting a mobile device to a PC via a USB cable;
- The connection is configured using a Wi-Fi wireless network.
It is worth mentioning that the last of these methods involves installing the appropriate software on portable device(smartphone or tablet).
If you need to organize a similar connection to transfer data between computers, laptops or mobile devices not only from Samsung, you can. Both applications are similar in their functionality, but what we are describing is suitable for owners of branded gadgets from a Korean manufacturer.
Useful software features that make it stand out from the rest
By downloading the Smart Switch Samsung installation file to your computer and installing the application, you can use the electronic assistant, which will walk you through the first connection between devices step by step.
If the mobile version of the program is not installed on your smartphone or tablet, then you can use the following functions: data backup, synchronization with the mail service and installation of new firmware updates. The main working window displayed on the computer contains information about the connected gadget.
And if the mobile version of Smart Switch Samsung is installed on a tablet or smartphone, you can use the function of transferring the database from one Samsung gadget to another.
The software developers made sure that data transfer is carried out at the highest possible speed.
You can download Samsung Smart Switch for Windows 10 from our website right now and enjoy the perfect operation of the useful software presented. The download occurs directly from the official Samsung portal, so you get 100% latest version. The language is selected during installation; it can be Russian or English.
Do you know what stops most people from moving from an old smartphone to a new one? The answer is banal, it is the transfer of data - programs, contacts, photos and notes, everything that has accumulated on the old device and is needed in Everyday life. The “clouds” that surround us make it possible to reduce the number of problems during such a move, but not to reduce the painful shock to zero. There is always something left that you forgot to copy, something that at the most necessary moment ends up on the old device, and not where you need it. People have come up with hundreds of ways to transfer data, but there are not many convenient and simple ones, and the best, in my opinion, for buyers of Samsung smartphones is the Smart Switch program, which exists for both computers (Mac/Windows) and and for smartphones. Smart Switch is often undeservedly ignored, since for those who are immersed in this topic, it is something familiar and does not require explanation, while for ordinary people- that same lifesaver that solves many problems, and sometimes even influences the decision to purchase a device. I have repeatedly observed with my own eyes how sellers convinced people to try Android when they explained that when switching from iOS, you will not lose anything - contacts, music, photos and even applications will remain with you. This is akin to a miracle in the eyes of people, since iOS and Android, as it seems to them, cannot be friends, and that is why the transition from one system to another is so difficult. This is a very persistent myth, but in fact, switching from one system to another is not so difficult, it will take half an hour at most, and only if you have a lot of data, for example, music and photos. Let's see how it works.
We transfer data using a cable - an accessory included in the kit
Samsung made sure that you do not make any unnecessary movements, and do not feel the need to go to the store and buy a separate accessory that is needed in order to transfer data. Included with the flagships of the current and previous years is always an adapter from USB Type C (formerly microUSB) to regular USB. On one side you insert this adapter into the phone connector, but on the other side you can connect your old smartphone, be it an Android or iOS model. It doesn’t matter who the manufacturer of the smartphone is; data is perfectly transferred from devices from both Samsung and any other company.
All you need is to install Smart Switch on your smartphone and follow the on-screen prompts. For example, if you connect to an iPhone, you will need the phone itself and a cable for it, no other devices or complications. Simple dialog menus will ask you to select the sections you want to save. Including your SMS, contacts, photos and more.
Most likely, your old device has less memory than the one you purchased. But even if they are the same, then you see how much space each section will take up, and you can control this issue. For many, it remains something of a miracle that you can get music purchased from iTunes from your iPhone, and it will appear on your new Android smartphone. And this is what can be called maximum comfort, when there is no need to dance with a tambourine, and even a child can handle the Smart Switch settings, everything is so simple and clear.
But this program is at its best with Android smartphones, as it allows you to transfer not only your data, but also settings, for example, the location of icons on the desktop, Wi-Fi settings and similar “little things” that shape our perception of a smartphone. Your entire work environment is transferred, including the settings of accessories you worked with, for example, DeX stations. It’s difficult to overestimate this opportunity, since it means that in a matter of minutes on your new Samsung smartphone you get all your data, as well as your usual settings, and you can start working.
One of the system administrators in a large company said that he could not imagine life without Smart Switch, since he periodically needs to configure hundreds of new smartphones throughout the day and needs to transfer old data. All without leaving a trace and without forgetting anything overboard. Previously, when everything was done the old fashioned way, problems constantly arose; in the haste and confusion, one thing or another was forgotten. Now that the program is monitoring everything, there is practically no chance of missing a target.
Samsung found the pain point of many users a long time ago, constantly developed Smart Switch, and made this program as understandable and accessible as possible. On new smartphones, an offer appears to download this application and transfer your data, but people often encounter it at the moment when they have already danced with a tambourine, and do not understand that there was another, simple and accessible way.
In retail stores, sellers often try to sell transferring data from your old phone as an additional service, although with Smart Switch this is easy and anyone can do it.
For those who for some reason want to use a computer to transfer data, Smart Switch also exists in this version, both for MacOS and Windows. There are few differences as such, the meaning remains exactly the same.
As part of my work, I often have to move from one smartphone to another, I always want to minimize the loss of time, it can be spent on really important things. And Smart Switch comes to the rescue, as it restores my work environment and makes it possible in a matter of minutes to get a familiar smartphone, where everything is already located in a way that is convenient for me. Of the individual advantages, I would like to note that on Android there is one more important point. Often, an older device has a memory card where your data is stored. You can simply move this card to a new smartphone, but it also happens that you increase the amount of memory, because the cards have become as accessible as possible. And here Smart Switch will also come to the rescue, everything is as transparent and understandable as possible. Another thing is that such a transfer will take a little longer, especially if you have gigabytes of photos and videos.
For everyone who uses Samsung smartphones, I recommend turning on Samsung Cloud to save notes, settings and other important information there, including photos, although for the latter this service is not so important. I have notes and other smartphone settings in Samsung Cloud, which is important in another aspect - if you have not one smartphone, but several, then using a proprietary cloud allows you to copy data and have the most current versions on all your devices, there are no restrictions.
There are dozens of solutions for data synchronization, there are proprietary solutions from Google, but it’s always nice to receive a solution from the manufacturer included with your smartphone that completely covers this issue. The advantage of Smart Switch is not only that it comes included, but also that it simply works as it should, without any pitfalls.
Therefore, if you are about to move to samsung smartphone, then you shouldn’t be afraid of him. The manufacturer has already made sure that from the first minutes you have a pleasant impression of what you will receive and how everything will work. It may seem to some that these are “little things”, but it is from them that the perception of the brand is formed. Some people can transfer data without problems and difficulties, but others, on the contrary, are faced with the intractability of the task, although it was successfully solved a long time ago. In a word, you just need to know that Smart Switch and Samsung Cloud resolve all issues with your data and allow you to remove headache on how to set up your new smartphone. And these are standard applications that are available on the entire line of Samsung devices, which, of course, makes them not just accessible, but widespread.
Is it time to switch to a Samsung smartphone? Then you will definitely use Smart Switch as it is a smart and simple choice. Happy moving!
Application Smart Switch makes it easy to create backups data and settings saved on the device. You can also restore the backup to a new device and update the device software to the latest version.
Samsung Smart Switch data transfer and recovery program
The Smart Switch app allows you to do the following:
- Backing up device data
- Restoring device settings from a backup
- Synchronization with Microsoft Outlook
- Device software update
Attention: For wearable devices, only the device software update function is available.
Samsung Smart Switch Mobile is essentially the same program as Smart Switch, but it specializes only in mobile devices.
Smart Switch Mobile is an easy-to-use tool for transferring content from other smartphones to Samsung mobile devices.
Fast, time-saving content transfer
Switch Mobile is the fastest client for transferring content. With this application, you can transfer your personal information, media and data with just one click.
Simple interface
Thanks to the convenient, intuitive content transfer tool Smart Switch, you have the opportunity to transfer data from other smartphone OSes without fear of losing content.
Maintain control over your lifestyle
Most people are unaware of the entire universe of apps available on Samsung smartphones. For example, in Google Play more than 700,000 applications available. In this large universe of apps, Smart Switch helps you find your favorite apps so you don't have to search for them individually. Smart Switch will also help you transfer your apps to another device.
Update your Samsung Galaxy phone with fast and easy content transfer.
Smart Switch Mobile brings you the easiest, fastest and safe way transfer data from your old to your new Galaxy smartphone. You can transfer content such as: music, videos, photos, notes, messages, contacts, calendar and other documents stored on your phone.
- (43 MB) for Windows XP / Vista / 7 / 8 / 10
- for Mac OS (23 MB)
- for Android (28 MB)
Instructions for downloading, installing and configuring the program have been created especially for you. In our instructions you will find any answer to your question. Samsung Switch is a very advanced program that has huge functionality that can completely restore settings and data from your old phone to a new one. Therefore, we suggest you download the latest one, current version applications on your computer or phone.
System requirements
Before using the Smart Switch program, you must make sure that your PC complies with minimum requirements given below:
Smart Switch screen view
When you connect your device to your computer and launch the Smart Switch application, the window below will appear.
On the main screen you will be able to see:
- Displays the name of the connected device. When you click a device name, information about it will be displayed.
- Create a backup copy of your device data.
- Restoring device settings from a backup.
- Synchronize contacts, calendars and tasks with OutLook.
- Open the Smart Switch application settings.
- Other, more informative functions.
Smart Switch Update
Updating your Smart Switch to the latest version provides significant benefits, such as improved device reliability and better support for new devices. Each time you launch the Smart Switch app, it automatically checks for the latest version and prompts you to download and install any available updates.
To manually update the Smart Switch app, follow these steps:
- At the top of the Smart Switch window, select More → Smart Switch Information.
- In the Smart Switch Information dialog box, select Update. The Smart Switch app will check for available updates and prompt you to download and install any available updates.
- Select Update to download and install the latest version of the Smart Switch app.
Connecting your device to your computer
After connecting the device to the computer, the main functions of the Smart Switch application become available. Connect your device to your computer using a USB cable. When a device is connected, the Smart Switch window displays device information and three main buttons (Backup, Restore, and Outlook Sync).
Some settings on your device and computer may prevent your device from connecting to the Smart Switch. If your device cannot connect to Smart Switch, try the following:
- Connect only one device to your computer.
- Make sure your device is unlocked.
- In the USB device connection mode menu, select MTP (media transfer protocol) mode.
- Complete all operations on the device that require a USB connection, such as Internet sharing.
- Make sure your device is not in emergency mode.
- Sign in to your device using your master account if you have multiple accounts on your device.
- You may need to install the Smart Switch Mobile app on your device.
What to do if the device is not recognized
Follow the steps below if the Smart Switch app is unable to recognize your device.
| Causes | Actions |
|---|---|
| Unsupported device | |
| Device is turned off | |
| Driver not installed | |
| Incorrect USB cable | |
| Faulty USB port | |
| Temporary error |
|
What to do if the device is not recognized
Follow the steps below if the Smart Switch app is unable to recognize your device.
| Causes | Actions |
|---|---|
| Unsupported device | The Smart Switch app only supports Galaxy S3 or newer devices running Android 4.3 (Jelly Bean) or higher new version. Make sure your device is running Android 4.3 or later. |
| Device is turned off | If the device is turned off, Smart Switch will not be able to detect it. Turn on the device and reconnect it. |
| Driver not installed | If the device driver is not installed, the computer will not be able to recognize it. Follow these steps:
|
| Incorrect USB cable | The computer may not recognize the device if you are using a USB cable from another manufacturer. Use USB cables that are manufactured or approved by Samsung. |
| Faulty USB port | The computer may not recognize the device if the USB port is faulty. Connect the device to another USB port. |
| Temporary error | Due to temporary errors in the device, the computer may not recognize it correctly. Follow these steps:
|
What can be backed up in Smart Switch
Archiving elements
In the Smart Switch app, you can back up different types of items, which are divided into three categories (Personal Content, Media/Apps, Settings, and Other.) and stored on your device. Supported item types may vary depending on the connected device.
| Personal Content | Settings and more. | |
|---|---|---|
| Contacts | Images | |
| S Planner | Music | Wallpaper |
| Message | Video | Lock screen |
| Notes | Documentation | Radio |
| Call log | Story Album | Settings |
| Watch | Applications | |
| Internet |
Items excluded from the backup process
The following items are excluded from the backup process.
| Element Types | Excluded Items |
|---|---|
| Contacts | Contacts saved on the SIM card are excluded. in social networks(Facebook, Twitter, etc.), Google accounts and work email. |
| S Planner | Backups are created for appointments and tasks. Appointments synced to external accounts, such as Google, and calendar stickers are excluded. |
| Multimedia files/applications | Data stored in a personal storage location cannot be backed up. |
| Backups are created for Email accounts and settings added to the device. Social Hub and Premium accounts are excluded ( Email with support for push notifications). | |
| Wallpaper | Wallpapers with animation are excluded. |
Supported media file formats
Backups are created for the following media file formats:
| Element Types | Formats |
|---|---|
| Video | mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, swf |
| Music | mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, imy |
| Images | bmp, wbmp, gif, jpg, jpeg, png, tif, tiff |
| Documentation | pdf, ppt, doc, docx, pptx, xls, xlsx, hwp |
How to create a backup?
Data saved on your device can be easily backed up. To create a backup, select Backup at the bottom of the Smart Switch window. Once you click the Backup button, the Smart Switch app instantly starts the backup process. To change the items to back up, see "Changing the items to back up," and then configure the appropriate settings.
Changing items to back up
To change the items to back up, follow these steps:
- Click the Archive Items tab.
- In the list of backup items, select the check boxes next to the items you want to back up.
- After completing the previous step, click the OK button at the bottom of the window.
How to delete backups
Unneeded backups can be deleted at any time. Once a backup is deleted, it cannot be restored. Before deleting a backup, check to see if it is needed.
To delete a backup, follow these steps:
- At the top of the Smart Switch window, select More → Settings.
- In the list of backups, select the checkboxes next to the backups you want to delete.
- Select Delete backup.
- Click the Confirm button at the bottom of the dialog box.
Restoring data from a backup on a Samsung device
You can restore your data from a backup created on your Samsung device. With this feature, you can easily transfer personal data and settings from your previous device to your new one. Items restored from backup may vary depending on the connected device model and OS version.
To restore backup data to your Samsung device, follow these steps:
- At the bottom of the Smart Switch window, click Restore.
- Select an item Select another archive file. The Select another archive file window appears.
- In the parameter Select backups to restore select item Data from device Samsung from the drop-down list.
- From the drop-down list on the right, select the backup from which you want to restore data. To manually select the backup folder, click the folder selection icon.
- In the list of backup items, select the check boxes next to the items you want to restore.
- Select an item OK at the bottom of the window to close the Select another archive file window.
- Select an item Restore now.
Recovering on another computer
If a computer's software update fails and disaster recovery fails, you can restore device functionality on another computer using a recovery code. First you need to find and write down the recovery code. The recovery code can only be found on the computer where the software update failed.
To find out your recovery code, follow these steps:
- Run the Smart Switch application on the computer where the software update failed.
- On the Software Disaster Recovery tab, in the list of update failures, find the recovery code under the name of the device whose functionality you want to restore, and write it down on a separate sheet of paper.
To perform a restore on another computer, follow these steps:
- Launch the Smart Switch application on another computer.
- At the top of the Smart Switch window, select More → Software Disaster Recovery.
- On the Software Disaster Recovery tab, select Disaster recovery using a recovery code.
- Enter the recovery code in the Recovery code field and select OK.
- In the Software Disaster Recovery dialog box, select Disaster Recovery.
- Follow the onscreen instructions to put your device into recovery mode and select OK.
- Upon completion disaster recovery select OK.
Manager for transferring content from any popular smartphone to Samsung Galaxy. Supports many modern phones. Allows you to convert various types of information from backup data from smartphone memory and transfer it in an understandable format for Samsung Galaxy.
Program Samsung Smart Switch is a kind of manager for migrating data when replacing your previous smartphone with a Samsung Galaxy.
Samsung Smart Switch app supports a large number of types of information: contact records, call logs, text messages, personal settings options, multimedia files and many others. Samsung Smart Switch works correctly with many popular devices from well-known manufacturers.
Types of devices supported by Samsung Smart Switch:
- Apple - on OS from iOS 4.2.1 and higher
- BlackBerry - on BlackBerry OS 6.0 and later (OS 10 not yet supported)
- Nokia - including Series 40 (Symbian 6.0) and later
To transfer data to Samsung Galaxy, first of all you need to have a ready-made or create a backup copy of the content from the memory of the “old” smartphone. For these purposes, you need to use a specialized software depending on the device manufacturer. Then connect the Samsung Galaxy via USB to the computer, launch Samsung Smart Switch and specify the location of the previously saved backup copy of the “previous” smartphone’s data. After the program recognizes the available data, you simply need to mark the type of information you are interested in and start the transfer process to the Samsung Galaxy.
The Samsung Smart Switch program is designed as a portable application and does not require installation on the system. The interface and management tools of the utility are quite intuitive, and the prompts accompanying each action will help the user with minimal skills to transfer all the necessary data to a new Samsung Galaxy smartphone.
Smart Switch PC- Transfer data quickly and easily from your old device to your new Galaxy device. Launch the Smart Switch app on your computer and connect your new Samsung device to it using a USB cable. Smart Switch will recognize the data on the old device and begin moving it to the new one.
OS
Windows XP (SP3), Windows Vista, Windows 7 or Windows 8
CPU
Pentium 1.8 GHz or faster (Intel® Core™ i5 3.0 GHz or faster (recommended)
Minimum amount of memory (RAM)
1 GB (recommended)
Free hard disk space
Minimum 200 MB (recommended)
Screen resolution
1024 x 768 (600), x32 bit resolution or higher
- Developer: Samsung
- Genre: data transfer
- Platform: Windows, exe
- Interface language: Russian, Ukrainian
The message “Smart Switch app is not supported on one of your devices” appears. Check supported devices and try again" and the connection does not occur.
Check out the models that support the Smart Switch app.
Models released after Note 3 (with Android 4.3 and later)
Note 2 (requires Android 4.3 update)
S4/S4 LTE-A (requires Android 4.3 update)
S3 3G/LTE (requires Android 4.3 update)
If your model is not in the list above, install the program
The connection does not occur even if the application is supported. What to do?
If you can't connect to a device that supports the Smart Switch app, check the following.
Re-insert the USB cable into your computer and check if your device model is displayed correctly in Windows Explorer.
If the connected device appears correctly in File Explorer, launch the Smart Switch app again and check if the connection is successful.
If your device still doesn't appear in Windows Explorer or the Smart Switch app, make sure you're connecting in MTP mode and that your computer is compliant. system requirements Smart Switch (computer version).
Support various functions
You can send personal data (contacts, schedules, messages and memos), media and other data (alerts, Wi-Fi settings, history, etc.).
Fast connection and instant data transfer
Launch the Smart Switch app on your computer and connect your new Samsung device to it using a USB cable.
Smart Switch will recognize the data on the old device and begin moving it to the new one.
Easy data backup and recovery
Take advantage of new data backup and recovery features in the Smart Switch app.
These features allow you to instantly back up any data on your computer and easily restore without resorting to complex settings.
* With new backup and restore features, you can also easily move personal data (contacts, schedules, notes, messages and call history), photos, videos, alerts, bookmarks and various settings.
